f3jl Privacy Policy

01 Who We Are

f3jl operates the online gaming platform accessible at f3jl.net, providing live casino, slots, bingo, arcade, and specialty games to registered players in the Philippines. For the purposes of this Privacy Policy, f3jl is the data controller responsible for the personal data of registered players and visitors to the f3jl platform.

f3jl operates within the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR) and complies with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations.

If you have any questions about how f3jl handles your personal data, you may contact our Data Protection Officer at the contact details provided in Section 13 of this Policy.

02 Personal Data We Collect

2.1 Data You Provide Directly

When you register an account, complete KYC verification, make deposits or withdrawals, or contact our support team, f3jl collects the following categories of personal data:

2.2 Data Collected Automatically

When you access and use the f3jl platform, we automatically collect certain technical and behavioral data, including:

• IP address and approximate geographic location;
• Device type, operating system, and browser information;
• Pages visited, features used, and time spent on the platform;
• Game session data, including games played, wagers placed, and outcomes;
• Login timestamps and session duration;
• Referral source (how you arrived at f3jl.net);
• Cookie identifiers and similar tracking technologies (see Section 6).

2.3 Data from Third Parties

f3jl may receive personal data about you from third-party sources in limited circumstances, including:

• Identity verification providers engaged to assist with KYC compliance;
• Payment processors (e.g., GCash, Maya, partner banks) who confirm transaction details;
• Fraud prevention and anti-money laundering screening services;
• Regulatory authorities where disclosure is required by law.

Data received from third parties is handled in accordance with this Privacy Policy and is used only for the purposes for which it was shared.

03 How We Use Your Personal Data

f3jl uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and administer your f3jl account, including verifying your identity and age (21+) at registration and during KYC verification;
• Platform operation: To provide you with access to f3jl games, process your deposits and withdrawals, and deliver the core features of the platform;
• Transaction processing: To process deposits and withdrawals via GCash, Maya, bank transfer, and debit card, and to maintain accurate financial records;
• Legal and regulatory compliance: To comply with our obligations under Philippine gaming regulations, anti-money laundering laws, and the Data Privacy Act of 2012, including reporting obligations to PAGCOR and other relevant authorities;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct on the f3jl platform;
• Customer support: To respond to your inquiries, resolve complaints, and provide technical assistance;
• Responsible gaming: To monitor gameplay patterns for indicators of problem gambling behavior and to administer responsible gaming tools such as deposit limits and self-exclusion;
• Platform improvement: To analyze usage patterns and technical performance data to improve the f3jl platform, fix bugs, and develop new features;
• Communications: To send you account-related notifications, security alerts, and — where you have opted in — promotional communications about f3jl offers and games.

04 Legal Basis for Processing

f3jl processes your personal data on the following legal bases under the Data Privacy Act of 2012 of the Philippines:

• Contractual necessity: Processing that is necessary to perform our contract with you — i.e., to operate your f3jl account, process transactions, and provide platform services;
• Legal obligation: Processing that is required to comply with applicable Philippine laws and regulations, including anti-money laundering obligations, KYC requirements, and PAGCOR reporting obligations;
• Legitimate interests: Processing for purposes such as fraud prevention, platform security, and platform improvement, where our legitimate interests are not overridden by your privacy rights;
• Consent: Processing for purposes such as marketing communications, where we rely on your explicit opt-in consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

05 Data Sharing & Disclosure

5.1 Service Providers

f3jl shares personal data with carefully selected third-party service providers who assist us in operating the platform. These providers are contractually bound to process your data only on f3jl's instructions and in accordance with this Privacy Policy. Categories of service providers include:

• Payment processors and e-wallet providers (GCash, Maya, partner banks) for transaction processing;
• KYC and identity verification providers for age and identity verification;
• Fraud prevention and anti-money laundering screening services;
• Cloud hosting and infrastructure providers for platform operation;
• Customer support platform providers for live chat and ticketing systems;
• Game software providers who supply the games available on f3jl.

5.2 Regulatory and Legal Disclosure

f3jl may disclose your personal data to regulatory authorities, law enforcement agencies, or courts where required to do so by applicable Philippine law, by a valid legal order, or where disclosure is necessary to protect the rights, property, or safety of f3jl, its players, or the public.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of f3jl's assets, your personal data may be transferred to the acquiring entity as part of that transaction. f3jl will notify registered players of any such transfer and the applicable privacy terms prior to the transfer taking effect.

5.4 No Sale of Personal Data

f3jl does not sell, rent, or trade your personal data to any third party for their own commercial or marketing purposes. This is an absolute commitment — not a qualified one.

06 Cookies & Tracking Technologies

6.1 What Are Cookies

Cookies are small text files placed on your device when you visit f3jl.net. f3jl uses cookies and similar tracking technologies (such as local storage and session tokens) to operate the platform, remember your preferences, and analyze how the platform is used.

6.2 Types of Cookies We Use

6.3 Managing Cookies

You can control and delete cookies through your browser settings. Please note that disabling essential cookies will prevent you from logging in to your f3jl account and using core platform features. Disabling analytics or functional cookies will not affect your ability to play games or make transactions on f3jl.

07 Data Retention

f3jl retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, subject to the following retention principles:

• Active accounts: Personal data associated with an active f3jl account is retained for the duration of the account relationship;
• Closed accounts: Following account closure, f3jl retains identity, financial, and transaction data for a minimum of five (5) years to comply with Philippine anti-money laundering regulations and gaming regulatory requirements;
• KYC documents: Identity verification documents are retained for a minimum of five (5) years following the end of the account relationship, or longer if required by applicable law;
• Support records: Customer support correspondence is retained for three (3) years following the resolution of the relevant inquiry or complaint;
• Marketing data: Where you have opted in to marketing communications, your contact details and marketing preferences are retained until you opt out, after which they are deleted within 30 days.

When personal data is no longer required for any legitimate purpose, f3jl securely deletes or anonymizes it in accordance with our internal data disposal procedures.

08 Data Security

f3jl implements a layered set of technical and organizational security measures to protect your personal data, including:

• Encryption in transit: All data transmitted between your device and f3jl.net is encrypted using TLS (Transport Layer Security);
• Encryption at rest: Sensitive personal data stored on f3jl's servers is encrypted at rest using industry-standard encryption algorithms;
• Access controls: Access to personal data is restricted to f3jl personnel and service providers who have a legitimate need to access it, and is governed by role-based access controls;
• Security monitoring: f3jl's systems are monitored continuously for unauthorized access attempts, anomalous activity, and potential security incidents;
• Incident response: f3jl maintains a data breach response procedure. In the event of a data breach that poses a risk to your rights and freedoms, f3jl will notify affected players and the National Privacy Commission of the Philippines within the timeframes required by law.

09 Your Privacy Rights

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by f3jl:

• Right to be informed: The right to be informed about how your personal data is collected and processed — which this Privacy Policy fulfills;
• Right of access: The right to request a copy of the personal data f3jl holds about you, along with information about how it is being used;
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data f3jl holds about you;
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to f3jl's legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on f3jl's legitimate interests;
• Right to data portability: The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe f3jl has violated your privacy rights.

To exercise any of these rights, please contact f3jl's Data Protection Officer using the contact details in Section 13. f3jl will respond to all valid rights requests within 15 business days. In some cases, f3jl may need to verify your identity before processing your request.

10 Children's Privacy

f3jl implements age verification controls during the registration process to prevent minors from accessing the platform. If f3jl becomes aware that personal data has been collected from an individual under the age of 21, f3jl will immediately suspend the relevant account, delete the associated personal data, and report the matter to the appropriate regulatory authorities where required.

If you are a parent or guardian and believe that a minor has registered an account on f3jl, please contact our support team immediately using the contact details in Section 13.

11 Responsible Gaming & Data Use

f3jl uses gameplay and behavioral data — including session duration, wagering frequency, deposit patterns, and loss history — to support responsible gaming. Specifically, this data is used to:

• Identify players who may be exhibiting indicators of problem gambling behavior;
• Administer responsible gaming tools such as deposit limits, loss limits, session time limits, and self-exclusion;
• Comply with responsible gaming obligations under applicable Philippine gaming regulations;
• Provide personalized responsible gaming interventions where appropriate.

The use of your data for responsible gaming purposes is in your interest and is a core part of f3jl's commitment to player welfare. This processing is carried out on the basis of f3jl's legitimate interests and legal obligations. For more information about the responsible gaming tools available to you, please visit the f3jl Responsible Gaming page.

12 Changes to This Privacy Policy

f3jl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform operations. When material changes are made, f3jl will notify registered players by posting a prominent notice on the f3jl platform or by sending a notification to the email address associated with your account.

The updated Privacy Policy will take effect on the date specified in the notice. Your continued use of the f3jl platform after the effective date of any updated Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with the updated Privacy Policy, you must cease using the f3jl platform and may request account closure in accordance with the f3jl Terms & Conditions.

We encourage you to review this Privacy Policy periodically to stay informed about how f3jl protects your personal data.

13 Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or f3jl's handling of your personal data, please contact our Data Protection Officer:

f3jl aims to respond to all privacy-related inquiries and rights requests within 15 business days. For urgent account security matters, live chat is the fastest way to reach our team.